Healthwatch Derbyshire met with Chesterfield Royal Hospital (CRH) in late 2014 to discuss public and patient feedback received about the Eye Clinic, and to explore the best way to conduct an observation.

This Enter and View visit highlighted many examples of good practice, as well as highlighting some practice that does not appear to work so well. Read the full report which includes the findings of the visit and the recommendations for improvement that were made.

CRH Enter and View final report

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