Healthwatch Derbyshire is conducting a survey to find out about people’s experiences of homecare services (Domiciliary Care Services) in Derbyshire. By sharing what is working well, and where things could be improved, you can help contribute to making sure that people are getting the best from their care and support.
We are looking to hear from people who are receiving, or have received, homecare services within the last 12 months.
The findings from this survey will help organisations who run, buy and inspect homecare services to understand more about the positives, negatives and any improvements that could be made to improve people’s experiences of the service(s).
All responses will be treated confidentially and will remain totally anonymous.
Take the survey.
Healthwatch Derbyshire (HWD) volunteers are continuing to gather experiences of homecare services (domiciliary care services) in Derbyshire to make sure people are receiving a good quality of care and support.
We have decided to extend this engagement up until March 2020, to enable us to gather more experiences to gain a more detailed picture of what it is really like to use homecare.
The information gathered, along with any recommendations will be shared with the relevant service providers, the Care Quality Commission (CQC) and the commissioners in Derbyshire.