6 November 2019
Mystery shop exercise completed at Ripley Hospital
Healthwatch Derbyshire Volunteers conducted a mystery shop to assess the Phlebotomy service at Ripley Hospital.
22 September 2019
Healthwatch Derbyshire Intelligence Report September 2019
A summary of reports and actions that have been undertaken by Healthwatch Derbyshire.
13 September 2019
Whittington Moor Surgery Enter and View Visit
The statutory requirements of all local Healthwatch include an ‘Enter and View’ responsibility to visit any publicly funded adult health or social care services.
26 August 2019
NHS Long Term Plan for Derby & Derbyshire
The Healthwatch network were commissioned by NHS England to support public engagement around the NHS LTP within each Sustainable Transformation Partnership (STP) footprint. Therefore, between March and May 2019, we engaged with people across Derby and Derbyshire about what people think should happen in order to make care better for people in the community.
4 August 2019
Carers Report
Understanding the quality of life for carers in Derbyshire
2 August 2019
Children and Young People – Creative Engagement
We wanted to know what barriers Children and Young Adults (CAYA) Experience to making healthy lifestyle choices and what kind of ‘tools’ they feel they would need to help encourage healthy lifestyle choices.
1 August 2019
Three Little Words Event at Chesterfield Royal Hospital
This exercise was conducted as a result of public and patient feedback collected by Chesterfield Royal Hospital and was undertaken in order to expand on information gathered as part of a mystery shop conducted by HWD volunteers. It is hoped the exercise will offer feedback that will allow the hospital to improve the experiences of hospital patients.
17 July 2019
Thornhill House Enter and View
This visit was conducted to provide a lay perspective of the service and see if standards were being maintained following a CQC inspection rating of 'outstanding' from December 2016.
11 July 2019
Experiences of using health and social care services in Derbyshire
This report has been structured to present information that will offer support to make decisions about local services.
6 June 2019
Home Care Services
We are looking to hear from people who are receiving, or have received, homecare services within the last 12 months.
6 June 2019
Ex-offender Engagement
Over the coming months, we will be engaging with ex-offenders to explore their use of health services.
31 May 2019
Healthwatch Derbyshire Intelligence Report May 2019
A summary of reports and actions that have been undertaken by Healthwatch Derbyshire.
29 May 2019
Mystery shop exercise completed at Chesterfield Royal Hospital
This mystery shop was conducted following patient feedback about hospital appointment letters at Chesterfield Royal Hospital NHS FT.
13 May 2019
Autumn Grange Enter and View Visit Report
Purpose of the visit: To enable Healthwatch Derbyshire ARs to see for themselves how the service is being provided in terms of quality of life and quality of care principles To capture the views and experiences of residents, family members/friends and staff To consider the practical experience of family/friends when visiting the service in terms of access, parking and other visitor facilities To identify areas of resident satisfaction, good practice within the service and any areas felt to be in need of improvement.
15 April 2019
Orthotics Report
Experiences of patients using orthotics at the University of Derby and Burton Hospitals NHS Foundation Trust.
27 March 2019
Enter & View Bi-Annual DCC Summary Report March 2019
For visits commissioned by Derbyshire County Council 2018-19
22 March 2019
Examining patient experiences of cataract service and treatment in Derbyshire
Derbyshire resident's experience of cataract services.
12 February 2019
Mental Health Information and Signposting in Erewash
A view from the public about what is working well and what could be improved.
1 February 2019
Royal Derby Hospital Mystery Shop
Key improvements have been made at Royal Derby Hospital following a ‘mystery shopping’ programme by volunteers from Healthwatch Derbyshire
18 December 2018
Oral Hygiene in Care Homes across Derbyshire
During October, Healthwatch Derbyshire visited a number of care homes across Derbyshire to speak with residents/clients and staff around the topic of oral hygiene in a care home setting.
13 December 2018
Carers Engagement
Healthwatch Derbyshire is talking to adult carers to help the Local Authority identify how services can be improved.
15 November 2018
Orthotics at Royal Derby
Orthotic services provide prescription insoles, braces, splints, callipers, footwear, spinal jackets and helmets which help people recover from or avoid injury, or live with lifelong conditions.
14 November 2018
Public confident in today’s NHS but pessimistic about the future, finds Healthwatch England
Results published as part of Healthwatch England’s ongoing #nhs100 conversation about what people want from NHS and social care services in the future.
31 October 2018
Oral Hygiene in Care Homes
Healthwatch Derbyshire is visiting a number of residential homes across the county to gather feedback from staff and residents on oral hygiene in care homes.
31 October 2018
Creative Engagement Project with Children and Young People
Using a range of fun and interactive engagements we are working with children and young people up to the age of 19 to capture their views on healthy lifestyle choices.
31 October 2018
GP surgery acts on patient feedback to implement new prescription drop-off system
A patient from Long Eaton got in touch with Healthwatch to suggest an improvement to the prescription drop-off process at their GP surgery.
29 October 2018
Experiences of using non-emergency patient transport in Derbyshire
Feedback from renal patients attending hospital for dialysis.
29 October 2018
Improving Access to Psychological Therapies
A view from the public about what is working and what could be improved.
21 September 2018
Enter & View Bi-Annual Derbyshire County Council Summary Report
For visits commissioned by Derbyshire County Council in 2018.
31 August 2018
Maternity and Mental Health
Local communities across England have told Healthwatch's that they want to see mental health prioritised. Healthwatch England's new programme of work is a direct response to that.