17 July 2019
This visit was conducted to provide a lay perspective of the service and see if standards were being maintained following a CQC inspection rating of 'outstanding' from December 2016.
29 May 2019
This mystery shop was conducted following patient feedback about hospital appointment letters at Chesterfield Royal Hospital NHS FT.
13 May 2019
Purpose of the visit: To enable Healthwatch Derbyshire ARs to see for themselves how the service is being provided in terms of quality of life and quality of care principles To capture the views and experiences of residents, family members/friends and staff To consider the practical experience of family/friends when visiting the service in terms of access, parking and other visitor facilities To identify areas of resident satisfaction, good practice within the service and any areas felt to be in need of improvement.
27 March 2019
For visits commissioned by Derbyshire County Council 2018-19
21 September 2018
For visits commissioned by Derbyshire County Council in 2018.
23 April 2018
4 April 2018
14 March 2018
Findings from visits undertaken to the 4 main Derbyshire Recovery Partnership (DRP) Treatment Centres across Derbyshire.
13 March 2018
For visits commissioned by Derbyshire County Council 2017-2018
16 January 2018
19 December 2017
13 December 2017
13 June 2017
From June 2016 to February 2017, we carried out 26 unannounced Enter & View visits across all of the Derbyshire County Council (DCC) residential care homes.
23 February 2017
Healthwatch Derbyshire has carried out the final stage in its programme of unannounced visits to all Derbyshire County Council-run care homes.
12 December 2016
Trained volunteers conducted an Enter and View visit at Whitestones Care Home in Chapel-En-Le-Frith
13 October 2016
Healthwatch Derbyshire has carried out the first stage in its programme of unannounced visits to all Derbyshire County Council-run care homes.
9 March 2016
This visit was conducted in response to concerns raised, which is a trigger for Enter and View visits stated in our Enter and View Strategy. This visit is in response to comments made regarding Ashlee Care Home following a visit by the Care Quality Commission (CQC) on 15th August 2014.
28 January 2016
This is a care home with nursing. The residents it cares for are older people, people with physical disabilities, people with sensory impairments and people with dementia. This visit was conducted in response to a concern raised, which is a trigger for Enter and View visits as stated in our Enter and View Strategy. This […]
22 January 2016
This visit was requested by Derbyshire County Council and some concerns were also raised at the Derbyshire Quality Surveillance Group. Canal Vue Care Home Enter and View Report This Enter & View was a re-visit to observe if the care home had implemented the recommendations made in the Enter and View report published in […]
20 October 2015
Healthwatch Derbyshire conducted an Enter and View visit following a concern(s) raised by a member of the public, some of which were similar in nature to those found in a Care Quality Commission inspection the previous year. We wanted to ensure that residents at the home had the opportunity to talk to Healthwatch Derbyshire regarding their […]
3 July 2015
This Enter and View visit highlighted many examples of good practice, as well as highlighting some practice that does not appear to work so well.
10 June 2015
Whittington Moor Care Home Enter and View Report
29 March 2015
Executive Summary – What Good Looks Like – Enter and View Programme
2 September 2014
NSL (Non-emergency Patient Transport Provider) Enter and View Visit
13 August 2014
Lime Grove Surgery Enter and View Report
11 August 2014
Baslow Surgery Enter and View Report
11 August 2014
Imperial Road Surgery Enter and View Report
6 August 2014
Darley Dale Surgery Enter and View Report
24 February 2014
Cedar Court Nursing Home Enter and View Report 24th February 2014