14 April 2016

Healthwatch Derbyshire calls on health and social care sector to help young carers

Find out what we have been doing to understand more about young carers’ experiences and raise awareness of the problems they face.

9 March 2016

Ashlee Care Home Enter & View Report

This visit was conducted in response to concerns raised, which is a trigger for Enter and View visits stated in our Enter and View Strategy. This visit is in response to comments made regarding Ashlee Care Home following a visit by the Care Quality Commission (CQC) on 15th August 2014.

9 February 2016

Access to Health Services for People with Learning Disabilities – Patient Experience Report

During May – July 2015 Healthwatch Derbyshire focused our engagement activity on people with Learning Disabilities, and in particular, their experience of ‘accessing’ health services.

5 February 2016

Healthwatch Derbyshire Intelligence Report February 2016

A summary of reports and actions that have been undertaken by Healthwatch Derbyshire.

4 February 2016

Young People not just Young Carers

Healthwatch Derbyshire wanted to help identify, support and recognise the role of carers in the community.

28 January 2016

Ashcroft Care Home Enter & View Report

This is a care home with nursing. The residents it cares for are older people, people with physical disabilities, people with sensory impairments and people with dementia. This visit was conducted in response to a concern raised, which is a trigger for Enter and View visits as stated in our Enter and View Strategy. This […]

25 January 2016

NSL Transport for Vulnerable Patients

We wrote to South Derbyshire Clinical Commissioning Groups (SDCCG) in November 2015, after a patient approached Healthwatch outlining an experience of delayed discharge due to inadequate transport arrangements.

22 January 2016

Canal Vue Care Home Enter and View

This visit was requested by Derbyshire County Council and some concerns were also raised at the Derbyshire Quality Surveillance Group. Canal Vue Care Home Enter and View Report   This Enter & View was a re-visit to observe if the care home had implemented the recommendations made in the Enter and View report published in […]

16 January 2016

Difficulty Getting an NHS Dental Appointment

Healthwatch Derbyshire is aware of the difficultly patients are facing when trying to find a dental surgery in the County that is taking on NHS patients.

3 December 2015

Healthwatch Derbyshire Intelligence Report November 2015

A summary of reports and actions that have been undertaken by Healthwatch Derbyshire.

4 November 2015

Cancer Services in Derbyshire

Experiences of using cancer services in Derbyshire, as told by patients, friends, family and carers.

23 October 2015

Healthwatch Derbyshire Intelligence Report October 2015

A summary of reports and actions that have been undertaken by Healthwatch Derbyshire.

20 October 2015

Brimington Care Centre Enter and View

Healthwatch Derbyshire conducted an Enter and View visit following a concern(s) raised by a member of the public, some of which were similar in nature to those found in a Care Quality Commission inspection the previous year.  We wanted to ensure that residents at the home had the opportunity to talk to Healthwatch Derbyshire regarding their […]

24 September 2015

Experiences of using Child and Adolescent Mental Health Services in Derbyshire

Following a national review of Child and Adolescent Mental Health Services (CAMHS) by a government taskforce, patient watchdog Healthwatch Derbyshire investigated what people think of the mental health services available for children and young adults in Derbyshire.

3 July 2015

Chesterfield Eye Centre – Eye Clinic Enter and View Visit

This Enter and View visit highlighted many examples of good practice, as well as highlighting some practice that does not appear to work so well.

10 June 2015

Whittington Moor Enter and View Report

Whittington Moor Care Home Enter and View Report

20 May 2015

Home Care Services – Service User Experience Report

Healthwatch Derbyshire recognised that we had not received many comments regarding domiciliary care services. This concerned us as the users of such services often live alone and are isolated and, as such, there is little opportunity for them to have their say, therefore leaving them inherently vulnerable. This piece of work was designed to engage […]

15 April 2015

Children and Young People in Derbyshire have their say about health and social care services

Children and Young People in Derbyshire have their say about health and social care services

29 March 2015

‘What Good Looks Like’ Enter and View Summary

Executive Summary – What Good Looks Like – Enter and View Programme

22 January 2015

Primary Care Themes 1st January 2014 – 31st October 2014

Primary Care Themes 1st January 2014 – 31st October 2014

21 January 2015

Improving Access to Psychological Therapies (IAPT) Service User Exeperience Report

Improving Access to Psychological Therapies (IAPT) Service User Exeperience Report

21 September 2014

Carers Discussion Paper & Summary of Actions

Carers Discussion Paper Carers Discussion Paper Summary of Actions

7 September 2014

Carers Discussion Paper

Carers Discussion Paper

2 September 2014

NSL (Non-emergency Patient Transport Provider) Enter and View Visit

NSL (Non-emergency Patient Transport Provider) Enter and View Visit

13 August 2014

Lime Grove Surgery Enter and View

Lime Grove Surgery Enter and View Report

11 August 2014

Baslow Surgery Enter and View

Baslow Surgery Enter and View Report

11 August 2014

Imperial Road Surgery Enter and View

Imperial Road Surgery Enter and View Report

6 August 2014

Darley Dale Surgery Enter and View

Darley Dale Surgery Enter and View Report

14 March 2014

Ashgate Hospice Service Evaluation

Ashgate Hospice Service Evaluation

24 February 2014

Cedar Court Nursing Home Enter and View

Cedar Court Nursing Home Enter and View Report 24th February 2014

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