Accessing your GP

This animation explains how access to your GP practice has changed to ensure you get the best possible care safely and quickly.

Anyone in England can register with a GP surgery. It’s free to register. You do not need proof of address or immigration status, ID or an NHS number. Read more about your rights when registering with a GP practice here.

You do not need to register with a GP surgery in the area you live. You can register with a surgery that’s more convenient, for example closer to your work or your children’s school.

Find out how to do this here.

Virtual health appointments

With more and more appointments happening online, here are some tips on how to get the most out of your virtual health and care appointments both for patients and health and care professionals:

Accessing your health records

People have a right to see information held about them, under the Data Protection Act (1998) and Access to Health Records Act (1990). Find out how to access your health records here.

Using online health services

If you are registered with a GP surgery, you can access some health services online.

You may be able to:

  • contact your GP for advice and support
  • order repeat prescriptions
  • acces parts of your health record, including information about medicines, vaccinations and test results
  • see communications between your GP surgery and other services, such as hospitals
  • book, check or cancel appointments with a GP, nurse or other healthcare professional

Find out more about how to access online health services here.

What happens when you are referred by your GP to see a specialist?

This leaflet describes what you can expect to happen when your GP refers you to see a specialist or consultant, at a hospital or a community health centre.

Patient Referral Leaflet

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