The statutory requirements of all local Healthwatch include an ‘Enter and View’ responsibility to visit any publicly funded adult health or social care services.
Purpose of the Visit
To enable Healthwatch Derbyshire ARs to see for themselves how the service is being provided
To capture the views and experiences of patients and staff
To consider the overall patient experience when accessing and using the service
To identify areas of patient satisfaction, good practice within the service and any areas felt to be in need of improvement.
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