Help improve local health and care services by sharing your good and bad experiences of care.

Simply search for the name or location of the service you want to leave a review about and then fill out the form. We won’t pass on any personal information such as your name or contact details.

Farewell Message from CEO Karen Ritchie

1 week ago

Royal Derby Hospital

I was nervous on the drive to hospital, but that went away when I entered the colonoscopy clinic, the staff, both reception and medical staff soon had me relaxing, just by their smiles and chat. In the treatment room, the Dr's and assistance m ...

Farewell Message from CEO Karen Ritchie

2 weeks ago

Chesterfield Medical Partnership (Avondale Surgery)

Trying to get an appointment to see a doctor is becoming a joke . Have tried to get an appointment on my day off to see a doctor. Started ringing before 8 got through at 8.15 to be told all appointments had gone for that day. Was told I could ...

Farewell Message from CEO Karen Ritchie

2 weeks ago

East Midlands Ambulance Service (EMAS non-emergency patient transport)

Ambulance transport brought my relative and I to our appointment 15 mins early then advised us they would have to return to our home address as the crew were unable to await hospital staff transferring my relative to bed in a clinic. After seeing ...

Response

East Midlands Ambulance Service (EMAS non-emergency patient transport) has responded to this feedback:

We are very sorry to hear of your experience and are keen to investigate your concern to ascertain what happened and provide an explanation for you. As part of our Patient Transfer Service, patients can be brought in for their appointment up ... read more
Farewell Message from CEO Karen Ritchie

3 weeks ago

Hannage Brook Medical Centre

My husband has dementia his treatment from this surgery has been excellent. The care and attention he has received have been faultless. ALL the staff are wonderful, they are kind considerate and helpful and always do their very best. In Wirkswort ...


Our current priorities

Carers Engagement

Healthwatch Derbyshire is talking to adult carers to help the Local Authority identify how services can be improved.

Orthotics at Royal Derby

Orthotic services provide prescription insoles, braces, splints, callipers, footwear, spinal jackets and helmets which help people recover from or avoid injury, or live with lifelong conditions.

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