Help improve local health and care services by sharing your good and bad experiences of care.

Simply search for the name or location of the service you want to leave a review about and then fill out the form. We won’t pass on any personal information such as your name or contact details.

Farewell Message from CEO Karen Ritchie

4 days ago

Hartington Surgery

Recently, I was unfortunately involved in a accident at work where my left middle finger was badly damaged. The Doctors and nurse and the Health Care Assistant, were efficient, professional, courteous from start to end. Nothing was too much trou ...

Farewell Message from CEO Karen Ritchie

6 days ago

Ripley Hospital

The waiting times in this clinic are absolutely astonishing. The last time I went in was two weeks ago and I was waiting 90 minutes for a blood test despite getting there at opening hour for a (now incredibly rare) fasting blood test. My advic ...

Farewell Message from CEO Karen Ritchie

3 weeks ago

DHU Health Care CIC (formerly Derbyshire Health United)

I called 111 from Chesterfield Derbyshire and a male operator who said his name was (named call handler) answered who was extremely rude. He had a very unfriendly way of speaking and sounded very abrupt and annoyed. At some point, I couldn't unde ...

Response

DHU Health Care CIC (formerly Derbyshire Health United) has responded to this feedback:

Thank you very much for your comments/feedback regarding your recent experience with DHU and in particular the NHS 111 service. I am sorry that your expectations of the NHS 111 service were not met on this occasion. I would like to investigate t ... read more
Farewell Message from CEO Karen Ritchie

4 weeks ago

Royal Derby Hospital

In September last year I was sectioned and detained in the Radbourne unit. The weather was cold and the heating not on. It was freezing at night despite sleeping in all my clothes. Extra blankets were available but these are awful ...thin but ...


Our current priorities

Domiciliary Care

Healthwatch volunteers will be gathering people’s experiences of home care services in Derbyshire to make sure people are receiving a good quality of care and support.

Ex-offender Engagement

Over the coming months, we will be engaging with ex-offenders to explore their use of health services.

© Healthwatch Derbyshire 2019

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