Home Care Services – Service User Experience Report

This piece of work was designed to engage with users of domiciliary care services and their carers, friends and family in order to strengthen their voice and to play an active part in how domiciliary services are delivered and designed in the future.

On the whole, the findings in the report were mainly positive. However, we would ask that providers of Homecare Services take into consideration the main negatives of the service and look at ways of addressing these concerns.